# MQTT Engine not creating all folders in topic **URL:** \ **Category:** MQTT Modules\ **Tags:** mqtt-engine\ **Created:** [September 10, 2023, 1:29pm UTC](https://forum.cirrus-link.com/t/mqtt-engine-not-creating-all-folders-in-topic/416 "2023-09-10T13:29:25Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![zachroisum](https://yyz2.discourse-cdn.com/flex028/user_avatar/forum.cirrus-link.com/zachroisum/32/171_2.png) [@zachroisum](https://forum.cirrus-link.com/u/zachroisum)\ **Post date:** [September 10, 2023, 1:29pm UTC](https://forum.cirrus-link.com/t/mqtt-engine-not-creating-all-folders-in-topic/416/1 "2023-09-10T13:29:25Z")
The logs show that 12 messages are being received for the Utilities/Room/# topics, but only folder 11 is created in Ignition Designer. Restart of publishing device, MQTT Engine module, and MQTT Distributor module did not recreate the missing folders. ![image](https://canada1.discourse-cdn.com/flex028/uploads/cirrus_link/original/1X/2e917ce83e75d496857b231bbc0afd489ae225fa.png) ![image](https://canada1.discourse-cdn.com/flex028/uploads/cirrus_link/original/1X/09d555617227339192be18e61d762ab98cf3ccf9.png) ---
**Author:** ![wes.johnson](https://avatars.discourse-cdn.com/v4/letter/w/f14d63/32.png) [@wes.johnson](https://forum.cirrus-link.com/u/wes.johnson)\ **Post date:** [September 11, 2023, 3:25pm UTC](https://forum.cirrus-link.com/t/mqtt-engine-not-creating-all-folders-in-topic/416/2 "2023-09-11T15:25:03Z")
What version of MQTT Engine is this. If not 4.0.18, can you upgrade and try again? There have been a few fixes to custom namespaces over the last few versions. For reference, the compatibility matrix is here: [Ignition Compatibility with Cirrus Link Modules - MQTT Modules for Ignition 8.x - Confluence](https://docs.chariot.io/display/CLD80/Ignition+Compatibility+with+Cirrus+Link+Modules) ---
**Author:** ![zachroisum](https://yyz2.discourse-cdn.com/flex028/user_avatar/forum.cirrus-link.com/zachroisum/32/171_2.png) [@zachroisum](https://forum.cirrus-link.com/u/zachroisum)\ **Post date:** [September 11, 2023, 10:37pm UTC](https://forum.cirrus-link.com/t/mqtt-engine-not-creating-all-folders-in-topic/416/3 "2023-09-11T22:37:51Z")
The installed version of MQTT Engine and Distributor is 4.0.18 and Ignition’s version is 8.1.30. ---
**Author:** ![wes.johnson](https://avatars.discourse-cdn.com/v4/letter/w/f14d63/32.png) [@wes.johnson](https://forum.cirrus-link.com/u/wes.johnson)\ **Post date:** [September 12, 2023, 5:02pm UTC](https://forum.cirrus-link.com/t/mqtt-engine-not-creating-all-folders-in-topic/416/4 "2023-09-12T17:02:30Z")
Hmmm - I’m not quite sure what is going on. Can you send the full logs from the system running MQTT Engine to [support@cirrus-link.com](mailto:support@cirrus-link.com)? We can take a closer look there. ---
**Author:** ![zachroisum](https://yyz2.discourse-cdn.com/flex028/user_avatar/forum.cirrus-link.com/zachroisum/32/171_2.png) [@zachroisum](https://forum.cirrus-link.com/u/zachroisum)\ **Post date:** [September 13, 2023, 11:39am UTC](https://forum.cirrus-link.com/t/mqtt-engine-not-creating-all-folders-in-topic/416/5 "2023-09-13T11:39:12Z")
I assumed the folders would be created instantly, but it must have happened some time later (more than 5 minutes less than 2 days). Now all the tags and folders appeared. ---
**Author:** ![wes.johnson](https://avatars.discourse-cdn.com/v4/letter/w/f14d63/32.png) [@wes.johnson](https://forum.cirrus-link.com/u/wes.johnson)\ **Post date:** [September 13, 2023, 3:30pm UTC](https://forum.cirrus-link.com/t/mqtt-engine-not-creating-all-folders-in-topic/416/6 "2023-09-13T15:30:33Z")
Hmmm - that is odd. It should happen nearly instantly when the messages arrive. Are you seeing the values update in real time? ---
**Author:** ![zachroisum](https://yyz2.discourse-cdn.com/flex028/user_avatar/forum.cirrus-link.com/zachroisum/32/171_2.png) [@zachroisum](https://forum.cirrus-link.com/u/zachroisum)\ **Post date:** [September 15, 2023, 9:08pm UTC](https://forum.cirrus-link.com/t/mqtt-engine-not-creating-all-folders-in-topic/416/7 "2023-09-15T21:08:57Z")
Yes, the values are updating as fast as I can look to the adjacent monitor with the PLC programming software up for comparison. ---
**Author:** ![wes.johnson](https://avatars.discourse-cdn.com/v4/letter/w/f14d63/32.png) [@wes.johnson](https://forum.cirrus-link.com/u/wes.johnson)\ **Post date:** [September 18, 2023, 6:10pm UTC](https://forum.cirrus-link.com/t/mqtt-engine-not-creating-all-folders-in-topic/416/8 "2023-09-18T18:10:43Z")
Yeah - I’m not sure. I’ve seen some occasions where the tag browser in Ignition Designer didn’t update automatically without a manual refresh. Is that posssible? If not, I would be interested in seeing your MQTT Engine side logs to see if anything stands out there. If you want to pursue this - please send those to [support@cirrus-link.com](mailto:support@cirrus-link.com)